CARJON was started over 25 years ago with one idea in mind: Customer Satisfaction. Over the years we have built our foundation on this idea, providing a quality service that ensures the fulfillment of all of our customers.
This still remains our number one priority at CARJON. In everything we do, from spotless installations to timely service, we go that extra step to make sure you're happy. You can expect the highest level of service from CARJON--nothing short of exceptional. In fact, we've been awarded Highest Level of Customer Satisfaction in New England 4 years in a row and have received the Angie's List Super Service Award the past three years!
We don't need to tell you how much we care about our customers; hear it from them:
Overall Rating / 236 Total 1st-Party Reviews
CARJON Air Conditioning & Heating, Inc.
I want to thank CARJON Air Conditioning and Heating. My husband got home from work at 5:00pm and our AC system was out. Our son said he heard a screeching noise just before. So my husband called Carjon and left a message. A technician called back at 5:30 and said he would be here by 6:00. He was and the until was back up snd running by 6:30. Our system is probably about 10 years old and we purchased a yearly service plan. Well worth it.
That just makes our day, Jorie, and it's sure to make Jason's too! We can't wait to share your compliments with him. We are grateful for customers like you!
Karen, we are thrilled to have you as part of the CARJON family! Thank you for sharing your kind words with us; we can't wait to pass them along to Jason. It means the world to us and to our entire team! We look forward to serving you again soon!
A Carjon technician was here for our annual spring air conditioning service and, again, we have nothing but praise for the company. Knowing how busy they get, we made our appointment months early and several days ahead they called us to reconfirm, checking to be sure no one in our house was ill and reminding us to wear masks. On the appointment day, they called to let us know Steven was on the way, and he arrived minutes later. Patiently, courteously and efficiently, wearing a mask, Steven went about his work, asked some questions, asked if we had any, cleaned up and was on his way in next to no time. Friendly, helpful, efficient - you cannot ask for more, but if you did we are sure Carjon would go out of their way to provide it.
Wow, we are blown away by your kind words; we really appreciate the time you took to write such a detailed review! We can't wait to share your feedback with the rest of the team. They're especially sure to make Stephen's day! We are so grateful for customers like you.
Thank you, Sandra, for taking the time to let us know how your experience was with Kyle. We can't wait to share your compliments with him and the rest of the team! They are sure to make everyone's day. Please don't hesitate to reach out if you need anything in the future.
CARJON NEVER GAVE UP! There technicians ( I have met 4 of them) are all true professionals, able to do the technical work but also able to communicate well to the customer. They never rush and they are not trying to shove repairs at you to boost their profits. I highly recommend!!! I had a problem with my furnace which was very difficult to diagnose. It took many visits from several different Technicians but they never gave up!. They finally discovered that a tiny electronic part which had come from a supplier was actually NOT the right part for my furnace. After many many trips to my house (most at no charge), they solved the problem for good! In addition -- their office staff followed up and discovered one of my replaced furnace parts was under warrantee -- so they were able to get me a large refund!
Well that has got to be one of the best reviews we've ever received, Mr. Longenbaker! We can't wait to share your kind words and compliments with the team-- they're sure to make the technicians who went to your home proud. We appreciate your patience through the repair process and look forward to servicing your system again!
They are very professional and do very good work. Our air conditioning for the 2nd floor went out and I asked them to fix the one uniti. We ended up replacing that unit with 2 units, one for the 1st floor and one for the 2nd floor. An estimator came first and released a detail quote to us within the day. We gave them 1/3 of the cost so they could purchase the units and put us on the installation schedule. On the day of installation, a group of 10 workers came to prepare the location. They came back the next day to complete. Every thing was clean and dust free. We are really grateful that we had air conditioning within the week.
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Our customers love our service! Call us today to improve your home comfort!
401-232-9400
