CARJON was started over 25 years ago with one idea in mind: Customer Satisfaction. Over the years we have built our foundation on this idea, providing a quality service that ensures the fulfillment of all of our customers.
This still remains our number one priority at CARJON. In everything we do, from spotless installations to timely service, we go that extra step to make sure you're happy. You can expect the highest level of service from CARJON--nothing short of exceptional. In fact, we've been awarded Highest Level of Customer Satisfaction in New England 4 years in a row and have received the Angie's List Super Service Award the past three years!
We don't need to tell you how much we care about our customers; hear it from them:
Overall Rating / 242 Total 1st-Party Reviews
CARJON Air Conditioning & Heating, Inc.
Where do I start? They called me when they opened. They listened to my situation and gave me 8 to 12 appointment. I dealt with some many great associates and I would highly recommend them for their great service and price. I've used them before and there are not enough nice words I can say. They were fair with their pricing and gave me recommendations to keep the reason for my call the dreaded Coventry mice. Thank YOU again. Michael and Deborah Murphy
We had an emergency call today concerning our A/C units, with the first warm days just ahead. Neither exterior unit was working. Placed a call for service, and heard back from a field serviceman within 10 minutes. He was at our home less than 30 minutes later. Jason did a great job in diagnosing and explaining the problem and completed the repairs. The A/C is back on! Thank you Jason and Car-Jon!
We had an emergency call today concerning our A/C units, with the first warm days just ahead. Neither exterior unit was working. Placed a call for service, and heard back from a field serviceman within 10 minutes. He was at our home less than 30 minutes later. Jason did a great job in diagnosing and explaining the problem and completed the repairs. The A/C is back on! Thank you Jason and Car-Jon!
I just completed the installation of an HVAC heat pump system. It was quite a project. CARJON was excellent throughout the procedure. Thank you to Lisa and Don in the office; Zack, Mike; Terry and his crew. Zack and Lisa were there with the information and applications I needed to apply for the rebates associated with the conversion. CARJON has installed and maintained my HVAC system since 2009.
Rob and his team delivered outstanding customer service from start to finish. They were professional, transparent, and took the time to clearly explain every step of the process. Their recommendations were thoughtful and tailored, which made a big difference in the overall experience. Communication was consistent and responsive, and they made sure everything stayed on track. I felt confident and well taken care of throughout, and I would highly recommend them to anyone looking for reliable, high-quality service.
Had our yearly maintenance on our furnace. Tyler B. did a terrific job today. Helped us identify a problem with our furnace starting/stopping too frequently, and pointed us to a new thermostat we adjusted to make it less frequent. He was polite, informative, and did a great job checking out our two furnaces. Thanks Car-Jon for sending Tyler today.
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