CARJON was started over 25 years ago with one idea in mind: Customer Satisfaction. Over the years we have built our foundation on this idea, providing a quality service that ensures the fulfillment of all of our customers.
This still remains our number one priority at CARJON. In everything we do, from spotless installations to timely service, we go that extra step to make sure you're happy. You can expect the highest level of service from CARJON--nothing short of exceptional. In fact, we've been awarded Highest Level of Customer Satisfaction in New England 4 years in a row and have received the Angie's List Super Service Award the past three years!
We don't need to tell you how much we care about our customers; hear it from them:
Overall Rating / 236 Total 1st-Party Reviews
CARJON Air Conditioning & Heating, Inc.
Thank you, Sandra, for taking the time to let us know how your experience was with Kyle. We can't wait to share your compliments with him and the rest of the team! They are sure to make everyone's day. Please don't hesitate to reach out if you need anything in the future.
CARJON NEVER GAVE UP! There technicians ( I have met 4 of them) are all true professionals, able to do the technical work but also able to communicate well to the customer. They never rush and they are not trying to shove repairs at you to boost their profits. I highly recommend!!! I had a problem with my furnace which was very difficult to diagnose. It took many visits from several different Technicians but they never gave up!. They finally discovered that a tiny electronic part which had come from a supplier was actually NOT the right part for my furnace. After many many trips to my house (most at no charge), they solved the problem for good! In addition -- their office staff followed up and discovered one of my replaced furnace parts was under warrantee -- so they were able to get me a large refund!
Well that has got to be one of the best reviews we've ever received, Mr. Longenbaker! We can't wait to share your kind words and compliments with the team-- they're sure to make the technicians who went to your home proud. We appreciate your patience through the repair process and look forward to servicing your system again!
They are very professional and do very good work. Our air conditioning for the 2nd floor went out and I asked them to fix the one uniti. We ended up replacing that unit with 2 units, one for the 1st floor and one for the 2nd floor. An estimator came first and released a detail quote to us within the day. We gave them 1/3 of the cost so they could purchase the units and put us on the installation schedule. On the day of installation, a group of 10 workers came to prepare the location. They came back the next day to complete. Every thing was clean and dust free. We are really grateful that we had air conditioning within the week.
Anita- you just made our day! We are so glad our staff made a good impression, and the technician was so thorough. We can't wait to pass your words along to the office staff and your technician. Your feedback is greatly appreciated and sure to make their day too!
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Our customers love our service! Call us today to improve your home comfort!
401-232-9400
