CARJON was started over 25 years ago with one idea in mind: Customer Satisfaction. Over the years we have built our foundation on this idea, providing a quality service that ensures the fulfillment of all of our customers.
This still remains our number one priority at CARJON. In everything we do, from spotless installations to timely service, we go that extra step to make sure you're happy. You can expect the highest level of service from CARJON--nothing short of exceptional. In fact, we've been awarded Highest Level of Customer Satisfaction in New England 4 years in a row and have received the Angie's List Super Service Award the past three years!
We don't need to tell you how much we care about our customers; hear it from them:
Overall Rating / 240 Total 1st-Party Reviews
CARJON Air Conditioning & Heating, Inc.
Zack Bishop, HVAC estimator from CarJon, came today to review what needed to be done to replace our air conditioning system. He explained what needed to be done in clear, concise language and the approximate cost which my wife and I both understood and we went along with his recommendations to replace our air-conditioning system. I found Zack to be knowledgeable and personable. Denny Thibeault
My AC quit on a Friday afternoon. Called Carjon and the customer service texted me (after hours!) and explained that as a premium member, I could place a weekend service call without additional fees. “Don’t suffer with the heat!”, she messaged me. I called Saturday morning for the service, Alex the technician was at my house within hours, and my AC was back up and running shortly after. Very happy with both Customer Service (Lori!) and Alex the Tech.
On a particularly warm Thursday a few weeks ago I decided to start my A/C. It ran for a few seconds and then shut down. I checked what I could and couldn’t find the problem so I called Carjon for a repair appointment. Carjon was able to schedule someone for the next day. I chose a morning appointment and Alex and his partner arrived on schedule. They quickly pinpointed the problem as a failed electronic part in the compressor. They replaced the part and I was up and running again. I was very happy with the quick response and resolution to my problem. I would never hesitate to recommend Carjon to anyone.
many thanks to Ben and his assistant for very professional, kind and courteous service. They took the time to clearly explain and determine the problem, corrected it in a short period of time and left me feeling very relieved that problem is solved. They both deserve a HIGH FIVE or 10 out of 10.
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Our customers love our service! Call us today to improve your home comfort!
