- Air Conditioning
- Home Comfort
- Maintenance Agreements
- Commercial Services
CARJON was started over 25 years ago with one idea in mind: Customer Satisfaction. Over the years we have built our foundation on this idea, providing a quality service that ensures the fulfillment of all of our customers.
This still remains our number one priority at CARJON. In everything we do, from spotless installations to timely service, we go that extra step to make sure you're happy. You can expect the highest level of service from CARJON--nothing short of exceptional. In fact, we've been awarded Highest Level of Customer Satisfaction in New England 4 years in a row and have received the Angie's List Super Service Award the past three years!
We don't need to tell you how much we care about our customers; hear it from them:
Overall Rating / 98 Total Testimonials
CARJON Air Conditioning & Heating, Inc.
5.0 out of 5 starsJOE W - October 2, 2017
We installed central a/c after many years of window units and dreading how difficult it would be to install after house construction was completed. For contracting work of this magnitude this event was the best we have ever had. We were concerned about how this would work when considering the holes required in closets, the size of the units, how to get everything completed while minimizing dirt and dust. But it was spectacular! Every Carjon employee was always on time, professional, and extremely knowledgeable. Our salesman (Alan Angiolilli) took as much time as necessary to explain the different a/c types and options available to us so we could make the right choice for our needs. The installation team arrived and went right to work. They worked efficiently and cleaned as the went along so there was no mess, no fuss. In two days and we were in business! Even the owner came by to inspect the work and ensure our satisfaction! We are very happy with your work, your expertise, and your support. We look forward to a long relationship. Based on our experience, several neighbors have discussed central a/c and toured our home. We have recommended you to anyone who will listen...great job!
5.0 out of 5 starsKAREN S - October 2, 2017
4.5 out of 5 starsRON B - October 1, 2017
"We are very satisfied with CARJON! Everyone we talked with or worked on our system were extremely positive, engaging helpers. We are very happy we chose them as our A/C installation company... I would definitely recommend CARJON to anyone thinking of doing A/C or heating work in their home or business."
"Thank you for being there for us in our 'hour of need.' Chris and Shaun were great also: efficient, knowledgeable, courteous and most of all neat and clean and left us a better looking basement space than when they started the job... Would never hesitate to recommend CARJON to anyone who is in need of heating or air conditioning."
"Our entire experience with CARJON was satisfying. We received several quotes for our units before deciding on CARJON. While they were the highest quote, they also provided the most information and made us feel comfortable with our choice. Our units were installed in February, in the midst of a horrible snow storm. One of our units needed to be removed from our attic, and the new one installed. During all this my home was never messy. They were extremely respectful and I was truly grateful! I will, and already have recommended CARJON, without hesitation."
"I have known you for over ten years and have always found CARJON dedicated to customer satisfaction by providing reliable equipment at competitive prices."
"I will recommend CARJON any chance I can. In fact, I have already told all my 'facebook' friends how awesome you were. "
S. and D. Flynn
"It's easy to describe: Excellent. The entire contingent of employees at CARJON were professional in their knowledge and responsibilities of their particular aspect of any task they executed. The HVAC crew as well as sales rep, administrator and office staff were courteous, understanding, patient, and caring. We have already recommended CARJON to other friends."
"Thank you and all of your employees who were instrumental in the replacement of my gas furnace... I found myself stuck in the bitterest part of winter with a failing furnace. You supplied timely estimates and interim service to keep us warm. My compliments to your crew of three, who were extremely punctual and professional in every way during the replacement and had us up and running by late afternoon. I'm glad I chose your company for this work and will gladly refer you to any prospective customers I come across. "
"Thank You for the work and the professionalism with which we were treated from the beginning of dealing with your company... We appreciated their manner and consideration in completing the job. Thank you for having such a pleasant crew. We won't hesitate to recommend your company. "
Mr. and Mrs. Sarkisian
"CARJON has lived up to its statement, 'Quality Workmanship Has Built Our Reputation.' "
I. & R. Burkhardt
"I deal with many contractors and usually they disappoint me more often than not. I can't say that about CARJON. I'd recommend you to anyone... I'd hire you in a minute for all my heating and A/C service and installation needs. Thanks again for a job well done."
"Words can't express how completely satisfied we are with your installation of our central air... it was an A-1 operation in our opinion. We would highly recommend your company (and already have) to anyone... "
B. & L. Lewis
"I want to acknowledge the fine work and professionalism of your installers... They were competent, clean, efficient in their work. They were willing to accommodate our requests, always with a courteous and pleasant attitude. "
"We are totally pleased with the work, professionalism, and neatness you all performed at our home. We will refer you for sure. "
J. & G. Cipalone
"They were very polite, neat and considerate. They answered every question we had ."
"This has been a wonderful experience for me. I was worried about this large undertaking, but everyone at CARJON made it very easy. I will certainly refer you to my friends and family when any heating or air conditioning work needs to be done."
" You and your company have demonstrated how important quality and customer satisfaction is to you. I doubt that any other company would do what yours has done..."
"We have had many contractors do various jobs at our home, and none have compared to your company's thorough attention to details. It's refreshing to have dealt with a company that takes pride in their work, cares about the customer, and handles the job from start to finish in a professional manner. "
S. & G. Smith
"I've dealt with many contractors/workmen and none have been exacting, pleasant, or clean. I will be recommending your company highly."
These guys are true professionals who focus on quality of materials and customer satisfaction. I had central A/C added to an existing forced air heating system. I received quotes from 3 different area HVAC contractors. Carjon gave me the most detailed quote. When I had a couple questions on the quote itself, the sales rep quickly called me back with answers. The cost was right in the middle of the the other 2. After deciding on Carjon, work began in 2 weeks. I had some minor repairs done to the ductwork and the thermostat moved without any added cost...and just like that, they just gained a loyal customer. That's how it's done, folks.
We used Carjon Heating and Cooling (Cumberland, RI) to fix a gas furnace in February, 2014. A previous contractor had told us that many expensive parts would have to be replaced and we might as well buy a new furnace. The Carjon technician spent a lot of time troubleshooting in a cold attic and found that the problem was a high temperature limit switch that had shorted out. Kudos to that technician. Prompt, courteous and knowledgeable.
Carjon was top notch. I had 4 other companies come out to give quotes for a replacement heating/AC system. Carjon was the most thorough and professional they took the time to properly size the system and give options that would best fit our home. There quote, although not the cheapest, was the most detailed. They answered all my follow-up questions very thoroughly. After deciding to go with them they scheduled installation about a week later. The installation crew was very professional and the quality of their work showed. I am very satisfied with my new system, and was very impressed that Carjon followed up with the necessary rebate paperwork and made sure everything was to our satisfaction. They have defintely made me a loyal customer and would defintely recommend them to others.
Carjon has serviced our air conditioning unit for many years. Last year, we installed two Fujitsu heat pumps. We have called twice in the past year about questions with the operation of the units. Carjon is always responsive to our queries and a representative was at our house within 24 hours on both occasions.
Angie's List user
They were very courteous prompt professional, and clearly experts in their field. Al, my salesman, was very knowledgeable and helpful even with financing. he understood the needs of my unusual style home. He asked me where I wanted the condenser. He walked me through the steps and options to be sure i was okay with it. He then scheduled another home visit with his colleague,Eric, who was the technical person for the project. They even asked me where I wanted the ducts, although they had suggestions. The job went very smoothly. They cleaned up their mess and left the house the way they found it. I was called the following week to see if I had questions or problems. They are very organized, and did a fabulous job. It was worth the wait. They are booked for many weeks out. I highly recommend this company and am so glad I choose them over several other estimates from other companies. I could tell they were the most knowledgeable about this type of work.
Angie's List user
These guys were awesome. From the quotation stage with Rob through to installation with Frank and Eric, they were incredibly professional and a pleasure to work with. Of the three companies to bid, I thought Carjon provided the most well-thought out solution for our needs. I am really happy with the system and the service.
Angie's List user